Post-Occupancy Evaluation (POE) is the process of obtaining feedback on a building’s performance in use. POE can also be used as a tool that can help gather information on how a building’s design could be improved. Many buildings do not perform as planned, and in some cases, this can impact client satisfaction or safety and comfort. This leading to the value of POE being increasingly recognised.
Some of the main benefits of POE include:
- Allows for continuous improvement
- Helps strengthen relationships with clients
- Clients are beginning to expect POE
- Highlights any immediate teething problems that can be addressed and solved
- Identify any gaps in communication and understanding that impact on the building operation
Poor building performance will impact on running costs, occupant well-being and business efficiency. Therefore, it is crucial to learn from and correct past mistakes in design when commissioning buildings. Correcting these mistakes can be both cost-effective and beneficial to the occupants of the building by improving workplace productivity and overall satisfaction.
As well as becoming mandatory on many public projects, POE is becoming especially important in sustainable architecture. It can also be used to make buildings greener, cheaper and more productive, an important factor as buildings are responsible for 40% of the UK’s carbon emissions. Energy efficient buildings therefore are crucial for helping us reach our net-zero targets by 2050.
If the construction industry is serious about improving itself and becoming more energy efficient, embracing Post Occupancy Evaluation (POE) is the first step. It benefits everyone involved including clients, users and energy managers. For more information on how we can help your building manage its energy efficiency, contact us through our website or fill in the form below.